You’re absolutely correct about this concept. These forums are poorly managed, which causes more confusion than anything else, even though I know you created them with the greatest of intentions.
I believe a healthy software should also have a productive forum for community discussion.
I believe that all inquiries ought to be directed to a single, effective platform, such as Github or Stackoverflow, and that other websites like these forums have to be closed.
In my opinion, Discord is completely unappealing. Given that you must be logged in to view it, it might be the best venue for live discussions but not for providing thorough, accurate answers to general inquiries.