Well, this seem to me that there is no place for real suggestions.
Because “hiring a ton of people” is - obviously - not necessary for moderating the forum.
For me the forum was abandoned roughly a year ago and without effort of Strapi the forum became to that mess it is right now.
Shifting community interaction to GitHub / Discord might be more beneficial for you (regarding publicity “xx.xxx k users in our discord!”) however being “real open-source” and “community-driven” obviously comes with the cost of enabling the community or providing a low-barrier solution for community discussions.