I am using the correct password and email, but not getting access or password reset emails for production instance. Do I need to reset?

Questions and Answers Strapi Admin
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Answer I Used:

I wasn’t able to get any help on this so what I decided to do was restart my postgres database in heroku this restarted Strapi and I was able to make a new admin instance I will have to resubmit the data again, but at least it will work.