Unable to create a new project in strapi cloud logged in through gitlab

I have an ongoing support ticket for this but I will try here just to see if anyone else ran in to this issue and has any idea of what I might be doing wrong. I am logged in to strapi cloud through gitlab and this user has no projects set up so I am trying to set up my first project and connect it to my gitlab repository but the account box in the project set-up just gets emptied. I tried both with the gitlab account name and with the email tied to it.

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