Your Project has been deleted

Discord Q&A strapi-questions
1

Hi, I tried strapi cloud few weeks ago. And the instance got deleted.
Now I get the message “Your project has been deleted” every day… WTF?
I don’t know how to create a ticket. I need to login to create a ticket but I have no idea what my account,. “forgot password” is not working. Didn’t get any mail.
forward it to the cloud guys or something. Thanks.

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2

Hey <@320501989375082496> you can open a ticket by emailing support@strapi.io but let me look at your account, typically it’s deleted if your bill goes unpaid for a while.

3

Can you DM me your email address?

4

Nevermind found it, let me poke the engineering team and see whats going on why it’s sending you that email.