Despite having a saved password when I try to log in to my strapi production admin it says invalid credentials and I am not receiving password reset emails

System Information
  • Strapi Version: 4
  • Operating System: windows
  • Database: postgres
  • Node Version: v16.13.2.
  • NPM Version: 8.1.2
  • Yarn Version: 1.22.11

I use a password manager so I know that my password is correct. Even when I try to password reset I don’t recieve any emails. I am assuming that I will need to reset somehow, but I don’t know how to do that. I also still think that this is some kind of crazy glitch in strapi somehow, but I don’t think we will ever be able to find out.


By restarting the postgres database in heroku I was able to restart Strapi and make a new admin instance I will have to resubmit the data again, but at least it will work.