I got a message "error occurred" when opening media library strapi 4.3.5

System Information
  • Strapi Version: 4.3.5
  • Operating System: centos 7
  • Database: mysql
  • Node Version: 14
  • NPM Version: 6
  • Yarn Version:

Welcome to the Strapi Community Forums @Mohamed_Labib :wave:
Please make sure you upgrade to 4.3.6 there was a hotfix for it.

it doesn’t works too

Here’s screenshots i got from the console & terminal

Could you try rebuild your admin panel after you upgraded please ? :slightly_smiling_face:

I’ve but still the same error
Also i’ve cloned the new version and build it but still the same error

Does the file exists on the server in the uploads directory etc, as you do get a 404?

They are on the same server but in different directories with different subdomains

I would suggest check the database then and see if the entries are correct.
Because it’s looking for them at the same domain I THINK :thinking: in /uploads directory.
So if you have a different subdomain etc I’m not sure if it prefixes it correctly

All I noticed is that all images are 404 so it seems it’s not finding it where it supposed to find it.
Possible easy fix is to symlink them on the server to but not sure how you are running your setup with this.

I deployed each project/ version on a separate database

Also I can’t create a new record on an empty databse

is the problem solved?