Issue with strapi-provider-email-smtp on Strapi 5.0.0

Discord Q&A strapi-questions
1

Hi everyone! I’m encountering an issue when trying to send emails via SMTP on Strapi 5.0.0. Here are the details of my configuration and the errors I’m seeing:

Strapi Version: 5.0.0
Email Provider: strapi-provider-email-smtp@1.0.3

Error:

Error: Could not load email provider "smtp".

SMTP Configuration (in config/plugins.ts):

export default ({ env }) => ({
  email: {
    config: {
      provider: 'smtp',
      providerOptions: {
        host: env('SMTP_HOST', 'sandbox.smtp.mailtrap.io'),
        port: env.int('SMTP_PORT', 587),
        secure: env.bool('SMTP_SECURE', false),
        auth: {
          user: env('SMTP_USERNAME'),
          pass: env('SMTP_PASSWORD'),
        },
      },
      settings: {
        defaultFrom: env('EMAIL_DEFAULT_FROM', 'noreply@clutchy.com'),
        defaultReplyTo: env('EMAIL_DEFAULT_REPLY_TO', 'noreply@clutchy.com'),
      },
    },
  },
});

I’ve tried the following without success:

  • Uninstalled and reinstalled the SMTP provider.
  • Cleared Strapi cache and restarted the server.
  • Tested the email system using the sendmail provider, which works fine.

However, I keep getting the error with the SMTP provider.
Any suggestions on how to resolve this or is there something specific for Strapi 5.0.0 that I should be aware of?

Thanks in advance for the help!

This topic has been created from a Discord post (1288521463707734107) to give it more visibility.
It will be on Read-Only mode here.
Join the conversation on Discord

2

I mentioned it in <#963236405641887744> for others reading this but I advise using our nodemailer provider as it also uses smtp