Users can't login

System Information
  • Strapi Version: 3.4.6
  • Operating System: macOS 10.13.6
  • Node Version: 12.20.1
  • NPM Version: 6.14.11

Hi! I’m checking out Strapi. Just installed it and created a super admin, then created an user. But when I try to login I as the user I get “invalid credentials” even if they are right. In the console I get a Bad request 400 error. Any ideas?

Did you create the “user” via the users model on the left menu or via the settings? There are two types of users:

  • end-users (comes from the users-permissions plugin) => this is the user model on the left menu
  • admin-users (comes from the strapi-admin package) => these are the users who can access the admin panel
1 Like

It’s an end-user, I created it via Users in the left menu under Collections. As admin user I can login without problems.

I think a misunderstood and users from collections CAN’T login on the Strapi panel with their info. Is this correct? @DMehaffy

1 Like

That is correct yes, there is a separation of users we did about… oh goodness… over a year ago I think.

We know this can be a little confusing for some users and plan to address it probably in Q2/Q3.

End users are those who use the REST and GraphQL APIs and Admin users are those that can login to the admin panel. There is a bit of information in the blog post: Splitting the management of Admin Users and End Users

Thanks for the clarification! I’m really liking Strapi but I’m still getting the hang of it.