Hello,
I’m self-hosting Strapi v4 and users who have access to the Admin Console are unable to reset their password.
This is the user flow:
- In the deployed application I create a new User in Admin Panel, set a default password, and send them an invite link to login
- The users follow the link and login using the default password
- The user clicks on “Profile” then fills out “Change Password” prompts
- When clicking “Save”, nothing happens
Am I missing something on how to allow admin users to change their password? Note: I don’t have an email provider setup – is this required?
Following up here, has anyone else had issues where users can’t change their password in the Admin console on their profile page?
I’ve had challenges with configuring e-mail myself on a fresh install recently, but noting from your question, you are receiving the e-mail for resetting the password.
I have just tried it myself and it just all just worked for me. Creating the password when a new account is being made, changing it from the profile page and the forgot password flow (mail did end up in my spam box tho).
Given the current description, I would not know how I could help you further. Any error message (or perhaps screen recording of the steps) would be required for me to help you further.
Thanks @sjeffff, however, I’m not using the “Forgot Password” link on login. Instead, I’m trying to use the “Change Password” screen on the “Profile” page (see screenshot).
If a user enters a new password into these fields and hits
“Save”…nothing happens.
Hmmm. Good to see the screenshot, cause it looks different then my version. I’ve got a third input to enter the current password, before creating a new one. Which version of Strapi are you using and have you made any modifications that could involve the admin UI?
Also, if you install a new version, would you be also missing this field?
